Web Hosting

Q How long will it take for my web hosting account to be setup?

Q How long will it take for my new domain name to become active?

Q Can I buy a domain name, but not buy web hosting?

Q How can I pay for my web hosting account or domain name?

Q Can I have a free trial of a web hosting account?

Q Do I get an invoice?

Q Do you charge VAT?

Q Can I use my own Nominet tag?

Q Can my customers use the eXtend Control Panel?

Q How much bandwidth can I give my customers?

Q Do you host adult or warez websites?

Domains

Q How long will it take for my new domain name to become active?

Q Do I own the domain name?

Q Can I transfer the domain at any time?

Q Do I get a certificate of ownership for the domain I purchase?

Q How do I renew a domain with 279 Hosting?

Q Can I sell the domain to somebody else?

Billing Questions

Q How can I pay for my web hosting account or domain name?

Q Do I get an invoice?

Q Do you charge VAT?

Q Can I use my own Nominet tag?

Safety

Q Will my site be safe?

Web Hosting

All web hosting accounts are activated in real time, 24 hours a day, seven days a week. We send your welcome email within ten seconds of your account being ordered!

Domains are registered as soon as you order them, however it can take between 24 and 72 hours for them to become visible on the Internet.

Yes, you do not have to buy the web hosting when you buy a domain name.

For web hosting accounts our preferred payment method is by direct debit and our pricing policy reflects this, we also accept MasterCard, Visa, Maestro (Switch), Solo, Visa Electron and Visa Delta.

For domain name registrations we accept MasterCard, Visa, Maestro (Switch), Solo, Visa Electron and Visa Delta. We regret that we do not accept cheque, postal orders, standing orders or cash.

All of our web hosting accounts offer a no fuss 30-day money-back guarantee so if you don't like your accounts simply let us know. Please note that this offer excludes domain name fees. However if you still need reassurance, why not take advantage of our free web hosting offer, and try us out for free!

Yes, every time you buy a product from us we will email you an invoice, invoices are also available to view and print at any time in your control panel.

Yes, all prices, except where specifically marked, are plus VAT.

Yes, you can use your own Nominet tag.

Yes, you can even fully brand it to your own design and company name.

As much as you like as long as they abide by our terms and conditions.

No, we do not host any adult or warez websites.

Domains

Domains are registered as soon as you order them, however it can take between 24 and 72 hours for them to become visible on the Internet.

Yes, you do not have to buy the web hosting when you buy a domain name. If you decide to add web hosting in the future you can easily upgrade with one of our feature rich hosting packages starting from as little as £2.59

Yes - unlike some companies we always register the domain in your name or in your customer's name if you are working on someone's behalf.

Yes, you can, and we provide a control panel so that you can make these changes yourself at any time and that's all included in the price.

Nominet issued certificates as confirmation of the contract that exists between Nominet and the registrant until August 2003. If you have a paper certificate, this remains valid until the expiry date shown on the certificate. Paper certificates and Reply Forms have been replaced by an online system called Registrants Online.

We will contact customers via email about 30 days before the domain is due for renewal. You can then decide whether to renew the domain name or not. For this reason, we always ask customers to ensure that their email address is valid, working and up-to-date, to ensure they get such messages.

Yes you can. It's yours to do with as you please. For all non .uk domains, we
provide the facility in the control panel to change the owner details for a domain at any time. For .co.uk, .org.uk and .me.uk domains, such changes have to be made through the naming authority Nominet who can advise you on the
procedure.

For web hosting accounts our preferred payment method is by direct debit and our pricing policy reflects this. We also accept MasterCard, Visa, Maestro (Switch), Solo, Visa Electron and Visa Delta.

For domain name registrations we accept MasterCard, Visa, Maestro (Switch), Solo, Visa Electron and Visa Delta. We regret that we do not accept cheques, postal orders, standing orders or cash.

Yes, every time you buy a product from us we will email you an invoice. Invoices are also available to view and print at any time in your control panel.

Yes, all prices, except where specifically marked, are plus VAT.

Yes, you can use your own Nominet tag.